Service Desk / Field support

We provide service, which leads to quickly resolving internal PC troubles.

We respond adapting to circumstances of troubleshooting from telephone, email, chat to visit support.

Service DeskLevel 1

If you have a system trouble or need technical support, please contact us, an expert will support you on the spot.

Service Desk

  • Receive PC-related trouble reports within the company with a single point by phone, mail and chat tool
  • Use tools to track issues, which you have received
  • Isolation and troubleshooting of a receiving problems
  • Request Management

Field supportLevel 2

We will install, introduce and deploy IT equipment on site.
In addition, we will promptly respond to hardware defects that cannot be handled by the service desk.

Field support

  • PC related support at user desk
  • IT asset management
  • Replacement of Company PC
  • Phone and smartphone support
  • Add, move, and remove IT equipment
  • Hardware failure support

Contact Us Here

We receive telephone and email via email form.

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